State Farm® Insurance Agent Ruthlie Israel

"Both Ruthlie and Albert were super amazing and made this process of getting insurance super easy and helped with bundling all that I needed in one. Very helpful with providing information and knowledge in regard to all types of insurance especially how beneficial it was to get life insurance thru them and at a very great price. No one likes having to get any type of insurance because the process can be overwhelming and at times gives me a headache but they made it super easy and I ended up with good coverages at an amazingly low price with all the benefits other agencies would’ve not provided. Thank you both for your service and also for not just selling me insurance for a profit but actually being attentive and caring for me as a person. Y’all are just AWESOME!!!"

"Very polite and helpful. Gave me all the discounts I could use and told me about others if I wanted to. And explained everything to me before I decided with them."

"Excellent service from Temera. Very kind and professional. She was able to find alternative solutions to my issues and not just tell me no without trying. I will definitely be staying with them just because of the care and respect she gave me"

"They awesome and very professional special Albert, his great full appreciate business with you guys thank you"

"Albert was the most understanding ,caring, respectable person that I have talked to in a while.i have a rate as A-10 for him"

"Mr. Albert was amazing he answer all my questions and gave me the best service is possible"

"Ruthlie worked with me professionally and most importantly patiently! She answered all questions and took the time to go over all information related to my policies. I had been with USAA for 22 years. My Statefarm automobile insurance is over 100 dollars cheaper a month than what I was paying USAA.
Thank you Ruthlie for treating me like family!"

"Albert Ticer was really welcoming and treated me like a friend helped me out a lot with what’s best and gave me a price that could not be beat I will be staying with them for sure!"

"Great experience working with Taylor Wright. He helped me find a better policy that worked better with my budget but also provided me with better benefits at the same time. Thank you for the double win!"

"Albert has exceptional customer service skills and I enjoyed working with him. Extremely knowledgeable."

"I knew I loved State Farm, but I think coming back was an absolute great decision and Albert with Ruthlie Israel, Helped me Tremendously !! He was awesome, patient & helpful .."

"Ruthlie was so amazing patient and knowledgeable about my auto insurance and she made my process very easy. I will recommend her to anybody. She also helped me purchase my first Life Insurance for me and my children, and I am so excited to be covered at such an amazing price. Thanks again Ruthlie."

"I was with State Farm for years. Thank you Chaela Harris for helping me get the best rate for my new car, and for the follow ups.You really do a great job. I appreciate your time. Keep up the good work."

"Albert was so amazing at helping me receive the best coverage for myself and even allowed me to receive life insurance as well. The process was easy and he remained extremely patient."

"Albert was very friendly and helpful really saved me some money"

"Great experience. Albert helped my get a quote that was significantly lower than allstate. He was patient and very kind. Thank so much! 😊"

"Robert was great. He took his time with me and got me a great rate for my new auto. I would recommend Robert to anyone looking for home, auto, or life insurance. Allstate has a true asset in Robert Israel"

"Thank you for all your professionalism and quick response all the time."

"Albert, the agent who assisted me, answered every question I had, provided reasonable explanations and, took time on policy specifics. The overall experience was exceptional. I was able to get great coverage at an amazing rate."

"I just moved to the Columbia area and I called Ruthlie Israel - State Farm to get an insurance quote for my automobile and new home. Let’s just say by the end of the conversation, I had committed to both coverages. Albert Ticer was the agent I spoke to and it was delightful! He was very welcoming and patient. I called almost at there closing time and he still worked with me, gave me my quotes over the phone, and throughly explained what everything meant. He didn’t rush me at all nor try to force me to make a decision. He is one of the best insurance agents I’ve ever spoken to. Thank you Albert!! I would highly recommend the Ruthlie Israel - State Farm Insurance Agency."

"Great service and staff if your looking for greatness service and great rates this is it ....facts!!!!!"

"Ruth was so wonderful to talk to and helpful! She walked me through all of my options, pointing out the pros and cons of each, and even looked for ways to save me money. Definitely a caring agent, and someone I felt I could trust!"

"Un personal de trabajo muy amable y atentos. Sobretodo Stephania. Te explicará todo detallado. Si no dominas bien el inglés, pregunta por ella. 🌟🌟🌟🌟🌟"

"Spoke with Albert today 6/16/25 regarding an insurance matter of course. Have nothing but nice things to say about this young man. He was soooo kind and patient, knowledgeable, and professional. He explained everything so throughly that I didn’t have any questions at the end.

Switched insurance from Illinois to this office and was received with friendly, courteous, and professionalism. Can’t thank Stephania enough for not only her guidance, but the way she did it."

"I believe I’m approaching my third year with this agency, and while navigating insurance—especially in today’s climate—can be incredibly frustrating, having a representative like Albert Ticer truly makes all the difference.

Albert is consistently pleasant, transparent, and reliable—qualities that are invaluable in any business relationship. He always follows up without prompting; I’ve never had to chase him down for updates, which speaks volumes about his professionalism and dedication.

Recently, my family and I resolved some license issues, but last Friday, I noticed some changes on my account that raised concerns. When I called the agency, I spoke with a young woman whose demeanor was cold and dismissive. Unfortunately, her tone gave the impression that my business didn’t matter, and it left me feeling extremely disappointed. So much so that I spent the last three days looking into switching to a different agency—something I didn’t really want to do.

But then Albert came to mind. I emailed him, and he promptly called me this morning. In just 19 minutes and 23 seconds, he resolved my issue completely. Thanks to him, this situation has a very happy ending—and I no longer feel the need to leave the agency.

I just want to express my deep gratitude for Albert’s professionalism, kindness, and consistency. He truly represents the standard of service every client hopes to receive. I pray that he and his family are blessed a thousandfold."